by Molly McGrath | Feb 18, 2010 | Communication, Hiring & Firing, Systems, Team Training
You are waiting on a return call from a $10M client and your receptionist sticks them into voicemail. Or your urgent FedEx package gets put in your Inbox where you don’t notice it until the next day. How many times has something like this happened? Why is it...
by Molly McGrath | Dec 21, 2009 | Communication, Passion, Team Training
Our Seventh Day of Christmas suggestion is an easy and fun one. Too often, in the end of the year rush, we miss one of the most powerful opportunities to get the most energy, confidence and motivation from the things you did all year and let them fuel you into...
by Molly McGrath | Dec 17, 2009 | Communication, Decreasing Stress, Team Training
With ten days to go until the office is closed for the Christmas holiday, it’s the perfect time to check in so you can check out. To get the most from your time off, you really have to be able to “unplug” for at least a day or two. If you...
by Molly McGrath | Nov 10, 2009 | Communication, Decreasing Stress
We’ve all been there. In fact, we venture to guess as recent as today. Communication Ping Pong usually occurs with voicemails and email. It starts with a comment, an opinion or an observation that becomes misunderstood or misinterpreted by the recipient. The...
