Maximizing Client Engagement: A Guide to Effective Client Care Calls

Maximizing Client Engagement: A Guide to Effective Client Care Calls

In the realm of legal services, strong client relationship is essential. One effective strategy that law firms can implement to both enhance client experience and improve overall operational efficiency is conducting regular client care calls. These calls provide an...
Employee-Led High Performance Productivity Sprints

Employee-Led High Performance Productivity Sprints

In the fast-paced realm of today’s business landscape, achieving peak productivity is essential for both personal growth, professional growth, and organizational success. With only 19 weeks remaining in 2023, what is your firm doing to create a yearend sprint to...
5 Steps to Build an Accountable, Focused, and Productive Team

5 Steps to Build an Accountable, Focused, and Productive Team

An accountable, focused, and productive team is essential for any law firm. But building and maintaining such a team takes more than just hiring the right people. It also requires consistent coaching and empowerment. Effective employee training is an ever-shifting...
Avoid Bad Hires: How to Protect Your Firm from the Costly Mistakes

Avoid Bad Hires: How to Protect Your Firm from the Costly Mistakes

Bringing a new employee onboard is akin to investing in a new relationship. However, when a hire turns out to be a bad fit, both tangible and intangible resources are squandered. According to the U.S. Department of Labor, bad hires can cost up to 30% of an...
The Human Touch of Legal Recruiting

The Human Touch of Legal Recruiting

The Great Resignation may be over, but employee turnover in the legal industry remains high. If you want to attract and retain top talent, you need to humanize your recruiting process. A study by the Harvard Business Review found that the top three things employees...
Take Control of Your Inbox: Prioritizing Your Agenda over Others’

Take Control of Your Inbox: Prioritizing Your Agenda over Others’

Our inboxes have become a battleground for attention. Every time we open our email, we’re bombarded with a flood of messages from others, all vying for our time and energy. But here’s the truth that often gets overlooked: your inbox is filled with other...
employee playbook

THE EMPLOYEE PLAYBOOK

Everything you need to turn around your people, processes, productivity and profitability is right here in this free e-Book.

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Feel like your people—and their productivity—are a mess? Don’t worry, this book has your back! Download this book for free and follow our advice about how to empower your employees to step up and lead!

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