Client Services: Your Guide to Top-Notch Support

Client Services: Your Guide to Top-Notch Support

Client services are the unsung heroes of any successful law firm. They are the bridge between complex legal matters and the clients who need them. By providing exceptional support, client services teams transform stressful legal experiences into manageable ones. Let’s...
The New Employee Onboarding Plan: Your Guide to a Streamlined Onboarding Process

The New Employee Onboarding Plan: Your Guide to a Streamlined Onboarding Process

The first impression is everything, and that applies to new hires as well. When a new employee walks through the door on their first day, they are likely feeling a mix of excitement and nervousness. It’s your job as the law firm owner, or their manager to set...
Empowering Your Team Members to Make Decisions (and Why It Matters)

Empowering Your Team Members to Make Decisions (and Why It Matters)

Imagine a workplace where your team isn’t bogged down by endless approval processes. They can solve problems creatively, seize opportunities on the fly, and feel a deep sense of ownership over their work. This isn’t a fantasy; it’s the reality when...
Leadership Team Development: Building a High-Performance Team for Success

Leadership Team Development: Building a High-Performance Team for Success

The impact of a strong Leadership Team Development (LTD) program in today’s ever-evolving business landscape cannot be overstated. Think of it like this: Imagine your leadership team as a championship sports team: each member brings a unique skill set, but their...
10 Career Mindset Shifts You Need to Make

10 Career Mindset Shifts You Need to Make

Mindset Shifts Do you ever feel like your career is stuck on autopilot, cruising along but not quite reaching your full potential? Self-doubt and a lack of clarity can hold us back from achieving our professional dreams. But the good news is, that a few simple mindset...
Quiet the Quitting: Proven Strategies to Prevent Employee Turnover

Quiet the Quitting: Proven Strategies to Prevent Employee Turnover

The Great Resignation has dominated headlines for the past year, with a growing number of employees opting to leave their jobs in search of greener pastures. While “quiet quitting” – where employees withdraw effort and do the bare minimum – has become a...
employee playbook

THE EMPLOYEE PLAYBOOK

Everything you need to turn around your people, processes, productivity and profitability is right here in this free e-Book.

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Feel like your people—and their productivity—are a mess? Don’t worry, this book has your back! Download this book for free and follow our advice about how to empower your employees to step up and lead!

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