Client Services: Your Guide to Top-Notch Support

Client Services: Your Guide to Top-Notch Support

Client services are the unsung heroes of any successful law firm. They are the bridge between complex legal matters and the clients who need them. By providing exceptional support, client services teams transform stressful legal experiences into manageable ones. Let’s...
The New Employee Onboarding Plan: Your Guide to a Streamlined Onboarding Process

The New Employee Onboarding Plan: Your Guide to a Streamlined Onboarding Process

The first impression is everything, and that applies to new hires as well. When a new employee walks through the door on their first day, they are likely feeling a mix of excitement and nervousness. It’s your job as the law firm owner, or their manager to set...
Empowering Your Team Members to Make Decisions (and Why It Matters)

Empowering Your Team Members to Make Decisions (and Why It Matters)

Imagine a workplace where your team isn’t bogged down by endless approval processes. They can solve problems creatively, seize opportunities on the fly, and feel a deep sense of ownership over their work. This isn’t a fantasy; it’s the reality when...
Leadership Team Development: Building a High-Performance Team for Success

Leadership Team Development: Building a High-Performance Team for Success

The impact of a strong Leadership Team Development (LTD) program in today’s ever-evolving business landscape cannot be overstated. Think of it like this: Imagine your leadership team as a championship sports team: each member brings a unique skill set, but their...
Creating a Foolproof Policy for Requesting Time Off

Creating a Foolproof Policy for Requesting Time Off

Law firms walk a tightrope when it comes to time off requests. Between client deadlines and casework, achieving a healthy work-life balance can feel like an uphill battle. But what if there was a way to manage time off requests effectively, ensuring both business...
How to Implement a Successful Onboarding Program in Your Law Firm

How to Implement a Successful Onboarding Program in Your Law Firm

Attracting and retaining top talent is crucial for any law firm. New associates and staff have numerous options, and a lackluster onboarding experience can lead to a revolving door. This is where a well-structured onboarding program becomes a game-changer. Going...
employee playbook

THE EMPLOYEE PLAYBOOK

Everything you need to turn around your people, processes, productivity and profitability is right here in this free e-Book.

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Feel like your people—and their productivity—are a mess? Don’t worry, this book has your back! Download this book for free and follow our advice about how to empower your employees to step up and lead!

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