Confusion is the breeding ground for chaos and drama. It is wreaking havoc in every area of your law firm and causing frustration for everyone it touches. In this episode, you will learn how to stop the confusion and enter into every interaction with a new awareness of creating clarity.
Start by making clarity a core value of your organization and commit to practicing it in every conversation and interaction. This will eliminate the chaos and confusion.
Clarity is such a beautiful thing. It will transform your employees, client experience, processes, and the way you run your practice. People will start showing up and taking responsibility for their communication, as well as their listening.
Asking clients and employees to reflect on what they are hearing and listing their next steps is one way to ensure clarity. It causes you to be present and take responsibility for the way you’re leading and giving direction.
Listen to the next episode to learn how to create clarity in your e-mail conversations.
What You Will Learn in this Episode:
- Why clarity needs to be a core value of your organization
- Which words you need to remove from your vocabulary
- Who is responsible for creating clarity
- How to use the mirror practice to create clarity
- How to stop adding power to the confusion