Molly McGrath, founder of The Hiring & Empowering Solutions Podcast, speaks with us today about the perspective of the employee mindset in contrast to the attorney perspective, and how to get on the same playing field where everyone wins.
What you’ll learn in this episode:
- How to set your law firm up with “ground rules” with clean, clear expectations.
- How to create SOP around communication, project management, training, and issue spotting.
- How to hold people accountable to their goals and dreams, sometimes in spite of themselves.
- How to measure and manage the 5 P’s: perspective, people, process, plan, and profit.