If you’re an entrepreneurial attorney, and you’ve felt like the walls are closing in around you, you’re not imagining it. The legal industry has been pulling hard at the drawstrings, and margins are narrowing around nearly every metric that determines success. In 2023, this will only get worse. With a possible recession looming, firms big and small are searching for ways to enhance client experience without increasing the workload of their already overworked teams. For many, improved in-house law firm operations is the answer.
Increasing Value Through Improved Law Firm Operations
Forward-looking firms have discovered that investing in law firm operations triggers a chain reaction that drives value up across the board. Readers might think of it like tuning an engine: grease every cog, and all of a sudden everything starts clicking.
Naturally, the best way to do this is to invest in law firm operations consulting. An experienced consultant, like a good mechanic, knows how tuning up one element will impact another, and how an unaddressed weak link might lead to a much costlier fix in the future.
Among the many facets a good consultant will look at are project organization, systems efficiencies, key performance indicator (KPI) tracking, hiring and retention strategies, team dynamics, training, and numerous other law firm business development strategies. In short, nearly everything that isn’t practicing law itself.
Law firm operations consulting works because it frees you up to be the best attorney you can be—and that, of course, is the backbone of the value you provide to your clients. It doesn’t stop there, however. Improved systems mean greater employee satisfaction, which—in turn—means greater retention, enhanced reputation, better productivity, and, ultimately increased client satisfaction. When everything runs smoothly, everyone’s experience improves…especially the client’s.
Choosing the Right Law Firm Consultant
As the demand for law firm operations consulting grows, so too does the number of people offering this service. All, of course, promise revolutionary improvement…but not everyone delivers. Sometimes this comes down to inexperience; other times it’s the result of mismatched needs, skills, and character.
You benefit the most from working with a consultant who not only knows the industry and carries decades of experience helping small firms, but from one who you “click” with, and who you fully trust. Building a business is a deeply personal endeavor, and so is keeping one going.
Hiring & Empowering Solutions provides both. We’ve been helping boutique law firms get to that next level for nearly thirty years, and in that time, we’ve learned just how important it is to offer a personalized product. Our 66-Day Law Firm Turnaround and Law Firm Admin Bootcamp programs both integrate data-driven, proven strategies into a curriculum catered to your firm’s specific needs and aspirations—and time and time again they work!
Want to learn more? Don’t hesitate to book a qualifier call with me, Molly McGrath, the founder of Hiring & Empowering Solutions. We can discuss your unique pain points, and brainstorm ideas for how to overcome those hurdles…and more!