When someone gives you their word, that should mean something. Once you say that you will do something, you are held accountable for it and are expected to get it done. Today, the host of the show and the Founder of Hiring & Empowering Solutions, Molly McGrath talks about what it means to be accountable to someone and how it is different from being attacked.
Quote of the Show:
“Holding people accountable is uncomfortable. What’s worse is having people fail because you won’t coach, confront or correct them.”
- At the end of the day, you are responsible for your tasks getting done. You don’t need to let people walk all over you. You have to fight like hell to get whatever you need to get your job done.
- Holding people accountable can be uncomfortable, but it’s important of work. Accountability is not done to you, it’s done for you and to make sure the client is happy at the end of the day.
- There are 11 “rules of engagement” to follow when you are working on holding someone accountable, and these will help keep everyone on track and know what they are responsible for.
- Members of a team need to embrace each other and understand that if there is a deliverable that needs to be met, or you say you will do something by a certain date, then it will be done.
- Accountability helps to keep a team together and focused on the task at hand. If they are being held responsible, then it’s more likely that it will get done knowing that they are going to need to answer for it.
As a leader, it’s your job to create a culture of accountability and to make sure everyone falls in line with it.