Characteristics of an Entrepreneurial Environment podcast for law firms

Our guest today is Jennifer MacDonnell of the Kaiser Law Group, an estate planning and elder law firm in southern California. Jennifer shares with us the tools she has adopted to support, protect and defend her attorney’s time, calendar and energy.

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What you’ll learn in this episode:

  • How to deliver on the client experience (and exceed your financial goal) when your attorney needs to be out of the office for weeks!
  • The attributes to look for and foster in your key employees to get them to step up and lead.
  • How to respond to crisis in your law firm, and pivot to deliver on the client experience and reach your goals…month in and month out.
  • How to under-communicate and over-communicate with project management, plus a follow-through and over-deliver strategy.

Transform Your Law Firm in 66-Days or Less

Everything you need to turn around your people, processes, productivity and profitability is right here in this free e-Book.


Gain access to a wealth of information and advice that will get your law firm back on track towards sustainable growth and long-term success.

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