Maddy Martin, head of Growth & Education for Smith.ai, shares the fastest and friendliest ways to capture website leads, book new clients, and complete client intake for small businesses.

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What you’ll learn in this episode:

  • How to manage the value of your time vs. the value of your goals
  • How to create boundaries and control lines with clients
  • Ways to delegate—within your comfort zone—that are ethical and affordable
  • What chatbot programs are, and why clients may be interacting with them more
  • The most efficient process to hire an attorney
  • Streamlined ways for attorneys to take on new clients

 

More about Maddy Martin

Maddy Martin is the head of growth and education for Smith.ai, which provides law firm communication services, including their virtual receptionist & intake service, web chat, and Keypad cloud phone system. She has spent the last decade growing tech startups from New York to California and has expertise in digital marketing, small business, communications, lead conversion, email marketing, SEO & content marketing, social media, co-marketing, and event marketing.

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