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Check in with our blog for the game-changing advice about legal staffing, law firm business development, and all things human resources.

Small Fixes—Big Impact
I’ve worked with thousands of attorneys in my career and nearly without exception, all have said that the hardest part about running a law firm is retaining an engaged team. Weird? Well, not really when you consider that lawyers are trained to practice law, not...

Quality vs. Quantity: Kicking the Concept of “More” to the Curb
Living in an age of information, we are finding out what we learned might be all wrong. Join in on how I had to learn that quantity doesn’t beat quality.

Creating Job Opportunities That People Will Be Fighting Over (Instead of Running Away From)
There are 600,000 more open jobs available today than there were at the end of 2021. That’s right: 11.5 million jobs are just waiting to be filled right now, compared to 10.9 million at the end of the 2021, and 6.7 million at the end of 2019—our last “normal” year....

3 Tips to Find the Motivation to Further Your Business Success
You don’t become an attorney without a healthy dose of ambition, which is why so many in the profession suffer when they hit their mid-career slump. You studied, stressed, and ultimately survived law school. You passed the bar, waded into the sharky waters of the job market, built a career, and had the moxie to start your own firm. It wasn’t always fun, but it gave you purpose. Now you’re here, in calmer seas… What’s next?

The Value of Transparency with Your Client Services Coordinator
There are two types of attorneys: those that spend their day worrying about what their admin team is (or isn’t) doing and those that spend their day micromanaging their admins to relieve this worry. Neither is good—not for you, not for your firm, and not for your ability to retain talented employees—and yet it’s easy to feel as if there’s no alternative. This article exists to tell you that there is but to see it, you need to learn the value of transparency.

The Significance of Taking Your Vacation Time, and How to Do So Stress-Free
When you started law school you knew it was going to be busy, stressful, and hard but if someone had told you then that ten, fifteen, or twenty years on you’d be struggling to carve out vacation time and have no margin for self-care, you might not have signed up. Furthermore, if they’d told you that every day would be a grind, retaining quality employees would feel impossible, and even finding slivers of joy in your routine would feel out of reach, you would have fled. So how did you get here? Or perhaps, more importantly, how do you change?

Know Your Audience
This week I needed to get a tree trimmed at my house because my HOA hates actual nature. So I got a few names, one of which came HIGHLY recommended and after reaching out to them I went on their website. Nothing about tree trimming. I got some follow up from them – nothing about tree trimming.

The Power of Prospective Clients on Incremental Revenue
If you didn’t love law, you wouldn’t run a law firm and yet let’s be honest: you won’t put in long hours every day for the love of the game; you do it to make money. Profit is the whole point of running a business, after all. It’s the raison d’être of every enterprise and so it always shocks me when entrepreneurial attorneys don’t understand incremental revenue.

How Fear Becomes a Barrier to Business Growth
Actions speak louder than words and so while no attorney will admit that they’re afraid of growth, plenty display this fear in the ways they act (or fail to do so). Growth requires a leap of faith, after all, and not everyone is confident enough to jump. You don’t gain a competitive advantage by sitting idly but by doing upfront work that only later translates into increased productivity.

Recognizing Motivation: Identifying Employees Who Would Thrive with Additional Opportunity
If there’s one characteristic every employee needs, regardless of their duty, it’s intrinsic motivation. When your team is as driven as you are, untold success is at your fingertips. The issue, of course, is that building such a team doesn’t come easy. It takes planning and, crucially, time—and if you’re like every attorney out there, you haven’t got much of the latter to spare.

3 Reasons There Are STILL “Now Hiring” Signs
We’re over two years into the pandemic. Yet drive through downtown in most cities (and even rural towns), and you’ll see them…“Now hiring” and “help wanted” signs on practically every block, law firm social media post, and digital job site! So what’s going on? Why are business owners of all kinds (including law offices) still struggling to find and retain employees? Here are three reasons for this ongoing labor shortage.

What Gets Tracked Increases
The world we live in is driven by data. Indeed, every second people out there create 1.7 MB of new information. That’s a lot and taken altogether, this data can be incredibly powerful. No wonder, then, management theorist Peter Drucker famously proclaimed, “What gets measured gets improved.” Data, when used effectively, leads to success. The trick, of course, is getting that “used effectively” part right.
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