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Check in with our blog for the game-changing advice about legal staffing, law firm business development, and all things human resources. 

Customer Experience Management for Law Firms

Customer Experience Management for Law Firms

A lot has changed since the Covid-19 pandemic hit in early 2020, and a lot will never be the same after it ends. Among those things that have changed forever is customer experience management for law firms—and, frankly, for every other industry, as well. As much of...

How to Return to the Office…Without Workplace Anxiety

How to Return to the Office…Without Workplace Anxiety

Restaurants have reopened, concerts are back, businesses are bidding employees return to the office and, if you’re like most, you’re feeling mixed emotions at best about the whole thing. After more than a year of dutifully wearing a mask and maintaining social...

Overcoming Fear of Failure…and Fear of Success

Overcoming Fear of Failure…and Fear of Success

Every entrepreneur is familiar with fear. It is, after all, a crucible through which those who wish to mount a new business venture must pass. And further, it is a central driver behind all success. In the world of commerce, fear of failure is a double-edged sword...

Improving Law Firm Processes in a Virtual World

Improving Law Firm Processes in a Virtual World

More than a year into the Covid-19 pandemic you have surely realized that in-office processes that worked smoothly no longer function in a virtual workspace. Gone are the impromptu check-ins over morning coffee and the casual afternoon meetings that allow you to set...

Work Perks: Preventing Employee Burnout During a Pandemic

Work Perks: Preventing Employee Burnout During a Pandemic

For over a year, the Covid-19 pandemic has been unrelenting…and people are done. The light at the end of the tunnel provided by vaccines is not enough to keep up morale, and burnout is threatening to drag businesses down just as a return to normal seems imminent. Big,...

5 Tips to Better Law Firm Marketing & Business Development

5 Tips to Better Law Firm Marketing & Business Development

Law firm marketing and business development are trendy topics but not all advice offered carries equal weight. All too often, media outlets drop terms to earn your clicks without investing any real research into their recommendations. The following list is different....

Empowering Employees to Level Up While Working from Home

Empowering Employees to Level Up While Working from Home

Working from home does not just mean employees must adjust to a new work environment. It also means they must build a new skill set to nurture trust, optimize productivity, and foster a sense of community. As a leader, empowering your team is among your most important...

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