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Check in with our blog for the game-changing advice about legal staffing, law firm business development, and all things human resources.
Customer Experience Management for Law Firms
A lot has changed since the Covid-19 pandemic hit in early 2020, and a lot will never be the same after it ends. Among those things that have changed forever is customer experience management for law firms—and, frankly, for every other industry, as well. As much of...
How to Return to the Office…Without Workplace Anxiety
Restaurants have reopened, concerts are back, businesses are bidding employees return to the office and, if you’re like most, you’re feeling mixed emotions at best about the whole thing. After more than a year of dutifully wearing a mask and maintaining social...
Overcoming Fear of Failure…and Fear of Success
Every entrepreneur is familiar with fear. It is, after all, a crucible through which those who wish to mount a new business venture must pass. And further, it is a central driver behind all success. In the world of commerce, fear of failure is a double-edged sword...
Resiliency in the Workplace: The Silver Lining of the Covid-19 Pandemic
The Covid-19 pandemic is not yet over, but the light at the end of the tunnel is growing brighter, and with it, the various silver linings of this exceptionally dark period are coming into view. One of special prominence is the newfound resiliency in the workplace...
Improving Law Firm Processes in a Virtual World
More than a year into the Covid-19 pandemic you have surely realized that in-office processes that worked smoothly no longer function in a virtual workspace. Gone are the impromptu check-ins over morning coffee and the casual afternoon meetings that allow you to set...
Law Firm Business Development: Gain Some Insight by Asking Yourself These 4 Questions
Every business leader knows that goal setting is important, but few know how to set goals. After all, a goal is as only as good as it is specific, and setting specific, achievable goals means strategizing on a level that does not just account for benchmarks and bottom...
Work Perks: Preventing Employee Burnout During a Pandemic
For over a year, the Covid-19 pandemic has been unrelenting…and people are done. The light at the end of the tunnel provided by vaccines is not enough to keep up morale, and burnout is threatening to drag businesses down just as a return to normal seems imminent. Big,...
Coaching for Lawyers: The 2mm Mindset Shift to Transform Attorneys & Teams
When people think of coaching for lawyers, they think of charts depicting market trends and detailed financial reviews. They think of taking a fine-toothed comb to their firm’s performance and assessing key indicators of success. They think numbers and planning…and...
Paralegal Job Training: 5 Skills to Develop in Your Firm’s Support Staff
The paralegal profession is evolving at breakneck speed. Only influencers, SEO writers, and a short list of other hyper-modern occupations outpace paralegals in the way the scope of their required skills has grown. To anyone who’s been paying attention, this is no...
5 Tips to Better Law Firm Marketing & Business Development
Law firm marketing and business development are trendy topics but not all advice offered carries equal weight. All too often, media outlets drop terms to earn your clicks without investing any real research into their recommendations. The following list is different....
Empowering Employees to Level Up While Working from Home
Working from home does not just mean employees must adjust to a new work environment. It also means they must build a new skill set to nurture trust, optimize productivity, and foster a sense of community. As a leader, empowering your team is among your most important...
Five Things You Need to Know About Law Firm Business Development
If you’re a lawyer, the most important thing you need to know about law firm business development is that you don’t know much about law firm business development. Lawyers, after all, are trained to practice law, not manage a business. If you want your business to grow...
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