Difficult Conversations: Why They Matter at Work
October 4, 2021
Are you avoiding the difficult conversations you should be having? For example, how do you have difficult conversations with friends and family in the workplace that don't turn into a blowup? Kelly Beattie, President and Lead Trainer at FirstStar Consulting Group, is here to help us get the outcomes we want from these uncomfortable conversations. What is the value of having these conversations? When you're talking about ROI in difficult conversations, the value is inefficiency. There is so much unproductive time around the conversations that you are avoiding. That conversation is happening somewhere, and it's usually around the water cooler. It begins to erode productivity. Fostering a culture that supports direct communication in real-time creates more productive teams.
Making Business Miracles: 5 Steps to Take Now
September 20, 2021
What miracle do you need to create in your business this week? The good news is that you're already making miracles. There is evidence of this everywhere in your law firm and your team. Tension, stakes, and consequences are often catalysts for miracles. If you've heard me say at once, you've heard me say it a million times, “Fear, chaos, tragedy, and a breakdown is a beautiful opportunity for action.” Failure to plan is the catalyst for crisis. So the first thing I invite you to do is get out of "crisis mode."
Law Firm Exit Strategy Tips from Entrepreneur Tom Hannon
September 13, 2021
Eighty percent of businesses never sell because the entrepreneur, or the person who started the business, is not thinking about the buyer. Start thinking about selling your business when you start it. If you haven't already started thinking about your exit strategy, now is the time to start planning and preparing.
Better Communication Strategies to Eliminate Workplace Drama
September 4, 2021
A vicious cycle is created when you say, "I couldn't get to it." Learn how a little bit of over-communication and information can get rid of drama and completely transform your day in the office.
Informed Business Decisions: A Framework for Smart Choices
August 26, 2021
Today I'm giving you a framework to help you and your employees make informed business decisions. When you have a strategy or a plan, you feel empowered, and less freaked out about making a decision.
The top business areas where we see people getting jammed up are with people, processes, production, profitability, and lastly, marketing.
Client Experience Strategy: How Law Firms Can Stand Out
August 20, 2021
What kind of client experience is your front-of-house staff creating? Attorney John Strohmeyer gives us tips and strategies to create exceptional client experiences that are simple and inexpensive to implement. John Strohmeyer spent four years working for the Four Seasons Hotels and Resorts between college and law school, so he knows what it takes to create a remarkable client experience.