Effective Phone Training for Law Firms | Boost Impressions
April 17, 2017
Every missed opportunity to impress a client can harm your firm’s reputation. Consider the frequent stories of business owners frustrated by seemingly small but significant mistakes. A $5 million client routed to voicemail or an urgent package left unnoticed can impact client relationships. These oversights often stem from insufficient training. With effective phone training, your […]
Effective Hiring Process: Tips for Better Recruitment
March 26, 2017
Hiring is a crucial yet often challenging task, especially when you’re looking for someone to work closely with you. Many business owners struggle with the effective hiring process, often influenced by past experiences. This mindset—sometimes called “being realistic”—can lead to missed opportunities. Understanding the Effective Hiring Process This realization hit home during a recent visit […]
Superstar Employee Hiring Tips for Business Owners
March 20, 2017
Superstar employee hiring is not just about impressive resumes; it’s about finding the right people who align with your business’s values and mission. Many business owners focus solely on the skill sets and experience listed on paper, but the true value of a candidate often lies beyond the resume. Why Resumes Alone Aren’t Enough for […]
How to Hire Right for Long-Term Success and Team Growth
March 7, 2017
How to hire right is a crucial question for business owners seeking the best team members. Two common questions we often hear are: How much do you charge to hire someone, and how long will it take? Recently, a past client shared, “I can’t use you this time because I need someone ASAP.” Ironically, this […]
Bad Hire Cost: How to Avoid Expensive Hiring Mistakes
February 19, 2017
The bad hire cost can average $50,000, according to a recent CareerBuilder survey. Among over 6,000 hiring professionals worldwide, more than half reported experiencing the negative impacts of hiring someone unfit for their role. In the U.S., 27% of employers stated that just one poor hire could cost their company over $50,000. “When you add […]
Handling Team Resistance for Business Growth
February 15, 2017
Handling team resistance is a common challenge for business owners. Whether it’s a polite, “No, I can’t meet that deadline,” or a firm, “No, I don’t know how to do that,” such responses can stall progress. Resistance to new systems, software, or ideas can hinder your vision for growth, leaving you frustrated as if you’re […]