Is Your Team is Wrought with Gossip, Cattiness and Blame?
Communication
February 28, 2010
Nurturing and growing your team is a never-ending process. And if it does end, you’re in trouble, because it means that your team is no longer growing. That’s the beginning of stagnation. Like sitting water,...
You won’t believe what your receptionist just did to your biggest client
Communication
February 18, 2010
You are waiting on a return call from a $10M client and your receptionist sticks them into voicemail. Or your urgent FedEx package gets put in your Inbox where you don’t notice it until the...
The Ninth Day of Christmas – Crazy Card Clean Up
Communication
December 18, 2009
Card clean up It’s common for many law offices to send out Holiday cards. It’s even more common for law firms to scramble every year to get together their mailing list, order their cards and get...
The Tenth Day of Christmas – Check in so you can check out without feeling guilty!
Communication
December 17, 2009
With ten days to go until the office is closed for the Christmas holiday, it’s the perfect time to check in so you can check out. To get the most from your time off, you...
The Eleventh Day of Christmas – Create a client experience
Communication
December 16, 2009
On the “Twelfth day of Christmas” blog, we shared how to clear up some “messes” so you can start 2010 with a clean slate and with energy and focus. Today on the “Eleventh day of...
The Act of Gratitude
Communication
November 25, 2009
Act of Gratitude We are continually worrying about things we don’t have or things that haven’t happened yet for us. Therefore, we hardly ever take time to make a note of the beautiful relationships, things that...
