How to Avoid Client Follow-Up Failures and Maximize Your Meetings
Communication
November 11, 2011
Avoid Client Follow-Up Failures with One Simple Question: Has your assistant ever received a dreaded call from a client asking, “Do you know when your office will send the information I discussed with the attorney last week?” It’s a moment of panic—especially when you realize the information was never sent. It happens to the best […]
Mastering the Decision-Making Process: Insights from Laney & Molly
Communication
September 18, 2011
Making decisions often involves stepping into the unknown, which can be both daunting and liberating. However, avoiding decisions is still a choice—and not the best one. We work daily with teams and entrepreneurs who struggle with change, and we can assure you that burying your head in the sand is a decision in itself. Whether […]
How to Stop Yes Chick Behavior and Empower Yourself
Communication
September 8, 2011
I remember the exact day I decided to stop Yes Chick behavior. We hired a marketing company with a huge monthly retainer to elevate our business. As a small team of three, I handled everything from marketing to member services and coaching. Naturally, I was responsible for managing the marketing firm. We hired them based […]
How to Stop Being a Yes Chick and Unlock Your Full Potential
Communication
August 24, 2011
The exact day I stopped being a Yes Chick was entirely by accident. However, choosing to stop “yes’ing” my boss and instead offering thoughtful insights and well-researched answers was very intentional. Not only was this decision the best thing I did for the company, but it also gave me a sense of empowerment. I felt […]
Giving Up Control for Growth
Communication
June 3, 2011
Giving up control can be scary. I mean, who can do that job better than you? What if someone makes a mistake? And how will you ever teach someone everything you know? But just like so many other decisions, giving up control for the sake of growth is simply a choice. The choice is clear: […]
Work Passion: How to Avoid Being the Problem
Communication
February 25, 2011
Work passion is essential for ensuring you’re not the issue holding your firm back. The answer is simple: when you find passion in what you do and share that enthusiasm with your team, you create a motivated and thriving work environment. Without work passion, it’s easy to fall into a rut and become the problem […]