by Molly McGrath | Aug 20, 2021 | Podcast
What kind of client experience is your front-of-house staff creating? Attorney John Strohmeyer gives us tips and strategies to create exceptional client experiences that are simple and inexpensive to implement. John Strohmeyer spent four years working for the Four...
by Molly McGrath | Aug 8, 2021 | Podcast
Your role as the attorney is to model the behavior you want to see standardized throughout your entire practice. The truth about your role in the law firm is that you must be disciplined in meeting deadlines, responding to emails, and communicating with your staff....
by Molly McGrath | Jul 30, 2021 | Podcast
What if your emphasis was on hiring better people, the ones that will fit your culture, the ones that are going to have a sense of belonging, the ones you could engage and motivate? Ryan Englin, CEO and founder of Core Matters, helps us focus on hiring better people...
by Molly McGrath | Jul 20, 2021 | Podcast
The meeting AFTER the meeting is the real problem, and you all know what I’m talking about. The meeting after the meeting is a breeding ground for drama, and you must stop it. Learn what steps to take to get you and your team productively addressing difficult...
by Molly McGrath | Jun 22, 2021 | Podcast
“Sales” is a dirty word in the legal space, but selling is how you get clients. The good news is that selling doesn’t have to feel gross. Theophan McKenzie is an executive sales coach. He uses observation, motivation, and developmental feedback as...