by Molly McGrath | Dec 12, 2013 | Communication, Leadership, Passion
It’s so easy to mentally zone out as we go through the mundane parts of our day. I know I do. When I’m waiting in line, or to be called for an appointment, I can easily slip into a mental rundown of my “to-do” list, think through a challenge I’m sorting...
by Molly McGrath | Dec 8, 2013 | Hiring & Firing, Leadership, Team Training
They want a long-term job. You want a capable employee. Do you know the secret to hiring and training that will fulfill both of those goals? Lately, we’ve literally sifted through over 10,000+ resumes and conducted over 150 phone interviews. In EVERY interview we...
by Molly McGrath | Dec 1, 2013 | Don't Be a Yes Chick, Hiring & Firing, Leadership, Team Training
Don’t you detest when that happens?! You go through the hassle of hiring a new person – reviewing an overwhelming pile of resumes, then conducting interviews, half of which are worthless – and you finally make a decision. THEN you spend time on training, and just when...
by Molly McGrath | Nov 17, 2013 | Communication, Leadership, Team Training
By Molly Hall (shared with permission from all parties involved) I remember the defining moment of truth when I realized I was slipping into the Yes Chick zone. We’d hired a marketing company that we paid a big (no, huge) monthly retainer for 12 months to take the...
by Molly McGrath | Dec 18, 2012 | Leadership, Passion
When we are young, impressionable children, we are taught never to brag. Be humble. Don’t get too cocky because here today, gone tomorrow. Don’t get too comfy, it’s not over until the fat lady sings. It ain’t over ’til it’s over. “Wisdom” such as this is just...
by Molly McGrath | Nov 16, 2012 | Decreasing Stress, Leadership, Team Training
So often we see bosses refer to themselves as “the jerk in the corner office”. They are so used to getting ‘beat up’ in conversations from employees who are upset with them, clients who are complaining or trying to justify fees, and referral sources who aren’t...