How to Identify the Most Important Team Activities for Success

January 17, 2012
When it comes to building a successful team, one of the most crucial factors is knowing each member’s most important team activities. Whether you’re hiring, firing, or training, understanding these key responsibilities can transform how you manage and grow your business. Can you quickly identify the most important team activities for each of your employees? […]

Handling Emotional Team Members: How to Fire with Integrity and Compassion

January 9, 2012
Does this sound familiar? A team member tears up during a conversation, and the attorney feels a mix of frustration and guilt. It’s a cycle that keeps repeating— handling emotional team members can feel like ongoing torture, especially when the fit just isn’t right for the firm. In many cases, it’s clear the team member […]

Effective Bonus Systems: How to Motivate Your Team and Boost Results

December 23, 2011
Bonus systems are often like Big Foot—frequently talked about, but rarely seen in action. When poorly designed, bonuses can leave everyone disappointed: the team finds the bonus unachievable, and the boss feels like they’re paying for what should be “part of the job.” However, effective bonus systems can be a powerful way to drive focus, […]

Fix My Assistant: Retain and Grow Your Legal Team

December 20, 2011
Fix my assistant is a common call we receive from attorneys. But the real question is: “How can I support team members who don’t need fixing?” Nurturing your top performers is key to your firm’s success. Unfortunately, attention often goes to the “squeaky wheel,” while “good” team members are left to quietly keep up the good […]

How to Reduce Bad Interviews and Streamline Your Hiring Process

December 9, 2011
Hiring can be exhausting, especially when you need to reduce bad interviews to avoid wasting time. Between reviewing resumes and conducting interviews, the process often feels like a time-consuming chore. And nothing is worse than when one-third of your candidates don’t show up for the interview, and the next third are immediate “no-gos.” These bad […]

Why Integrity in Decisions Is the Ultimate Key to Success

November 4, 2011
It’s amazing how so many important decisions in business come down to one fundamental principle: integrity in decisions. Whether it’s hiring, firing, growing, or training, integrity is the essential foundation 100% of the time. However, despite its frequent use, integrity can be difficult to define and even harder to apply consistently. This week, I had […]

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