How to Use Effective Interview Questions to Reveal the Best Candidates
January 26, 2012
The dread of interviews can quickly transform into a productive conversation if you know how to get the candidate talking. While resumes provide the basics, it’s the effective interview questions that allow you to peel away the layers and see who the candidate truly is. The key is creating a space where they feel comfortable […]
The Secret to Hiring and Training Employees for Long-Term Success
January 22, 2012
It’s a common story: job seekers declare, “I want a long-term job where I can plan to retire,” while employers, especially attorneys, say, “I need someone who will stick around this time.” So why is there such a disconnect between hiring and training employees who truly last? Since January 1, 2012, we’ve sifted through over […]
How to Identify the Most Important Team Activities for Success
January 17, 2012
When it comes to building a successful team, one of the most crucial factors is knowing each member’s most important team activities. Whether you’re hiring, firing, or training, understanding these key responsibilities can transform how you manage and grow your business. Can you quickly identify the most important team activities for each of your employees? […]
Handling Emotional Team Members: How to Fire with Integrity and Compassion
January 9, 2012
Does this sound familiar? A team member tears up during a conversation, and the attorney feels a mix of frustration and guilt. It’s a cycle that keeps repeating— handling emotional team members can feel like ongoing torture, especially when the fit just isn’t right for the firm. In many cases, it’s clear the team member […]
How to Create an Effective Bonus System That Benefits Everyone
December 30, 2011
Bonus systems must be designed as a win/win/win—a win for the team member, a win for the boss, and a win for the client. For your team, a bonus must be clear, achievable, and based on factors they can influence. For the firm, the bonus system should improve profits, reduce costs, or save time. And […]
Build a Proactive Team: Join Our 12-Week Tele-Series for Attorneys and Support Staff
December 27, 2011
The last thing you want on your team is someone who nods their head, offers no honest feedback, and simply clocks in and out without taking ownership of their role. This approach is disempowering for both you and your team. Don’t miss this opportunity to build a proactive team that uses the tools, strategies, and […]