How to Create an Effective Bonus System That Benefits Everyone
Leadership
December 30, 2011
Bonus systems must be designed as a win/win/win—a win for the team member, a win for the boss, and a win for the client. For your team, a bonus must be clear, achievable, and based on factors they can influence. For the firm, the bonus system should improve profits, reduce costs, or save time. And […]
Build a Proactive Team: Join Our 12-Week Tele-Series for Attorneys and Support Staff
Decreasing Stress
December 27, 2011
The last thing you want on your team is someone who nods their head, offers no honest feedback, and simply clocks in and out without taking ownership of their role. This approach is disempowering for both you and your team. Don’t miss this opportunity to build a proactive team that uses the tools, strategies, and […]
Effective Bonus Systems: How to Motivate Your Team and Boost Results
Hiring & Firing
December 23, 2011
Bonus systems are often like Big Foot—frequently talked about, but rarely seen in action. When poorly designed, bonuses can leave everyone disappointed: the team finds the bonus unachievable, and the boss feels like they’re paying for what should be “part of the job.” However, effective bonus systems can be a powerful way to drive focus, […]
Fix My Assistant: Retain and Grow Your Legal Team
Communication
December 20, 2011
Fix my assistant is a common call we receive from attorneys. But the real question is: “How can I support team members who don’t need fixing?” Nurturing your top performers is key to your firm’s success. Unfortunately, attention often goes to the “squeaky wheel,” while “good” team members are left to quietly keep up the good […]
Kickstart Your Estate Planning Maintenance Program in 2012
Increasing Business
December 16, 2011
Have you talked to your clients about your estate planning maintenance program all year and are now wondering how to deliver on those promises? Many firms we work with feel overwhelmed by the “getting started” process. While it’s essential to carefully plan your services and fees, the time has come to deliver. Here are a […]
Estate Planning Maintenance Programs: What Works and What Doesn’t
Increasing Business
December 13, 2011
As year-end approaches, the buzz around estate planning maintenance programs grows. Attorneys are focused on either improving their existing programs, creating new ones, or figuring out how to get one started. We work with numerous firms and see a wide range of maintenance programs—some highly effective and others that miss the mark. The key to […]