Why New Hires Quit and How to Prevent It
Communication
April 26, 2012
Why New Hires Quit and How to Stop It Don’t you hate it when new hires quit? You go through the hassle of hiring a new person—sifting through an overwhelming pile of resumes, conducting interviews (half of which are worthless), and finally making a decision. Then, you spend time training them, and just as they […]
How to Help Your Team “Get It” and Elevate Client Care
Communication
April 19, 2012
A common frustration many business owners face is that their team doesn’t “get it.” They are good at their jobs but often miss crucial steps that ensure clients are fully taken care of. They may not realize how their tone affects clients on stressful days, or they fail to go the extra mile to cover […]
Overwhelmed, Undervalued, and Unheard in Legal Firms
Communication
March 22, 2012
On last week’s team training tele-class, a lively discussion unfolded around a common challenge: feeling overwhelmed, undervalued, and unheard. This is a problem that many attorneys and their teams face when trying to balance serving clients and managing internal tasks. Overwhelmed, Undervalued, and Unheard: Common Struggles in Law Firms The conversation began with, “How do […]
Replacing Yourself: 8 Laws to Unlock Growth and Success
Uncategorized
March 6, 2012
Replacing yourself is crucial to both personal and professional growth. As Dan Millman once said, “Practice the simple act of saying ‘good enough!’ and ‘good enough—for now’.” When you focus on replacing yourself, you create a win-win situation for your boss, yourself, and your replacement. Let’s explore the 8 laws that guide this process. The […]
Replacing Yourself for Growth: Why It’s Key to Unlocking Your Full Potential
Leadership
March 1, 2012
Replacing yourself for growth is essential for anyone seeking long-term success. If you’ve ever found yourself coasting at work, comfortably managing tasks, but feeling like something’s missing, you may be in the comfort zone. While the comfort zone feels safe, it hinders both personal and professional growth. To move forward, you need to begin the […]
Staying Connected to Purpose in Law Firm Success
Communication
February 21, 2012
Staying connected to purpose is essential for maintaining motivation in your law firm. During this week’s “Don’t Be a Yes Chick” tele-class, a firm shared their challenges and ended by asking, “What’s it all for?” How many of you have wondered this after a relentless week of back-to-back appointments, no time to truly get the […]