The Truth about E-mail Communication Ping Pong

The Truth about E-mail Communication Ping Pong

Communication ping pong is sucking money, energy, and time from your law firm. It usually occurs with voicemails and e-mail. The ping pong starts with a comment, an opinion, or an observation that becomes misunderstood or misinterpreted by the recipient. The ping pong...
Stop Adding Power to the Confusion in Your Law Firm

Stop Adding Power to the Confusion in Your Law Firm

Confusion is the breeding ground for chaos and drama. It is wreaking havoc in every area of your law firm and causing frustration for everyone it touches. In this episode, you will learn how to stop the confusion and enter into every interaction with a new awareness...
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