Client Success Systems That Actually Work
July 19, 2020
Are you hiding behind your desk, stuck in the mentality of "big firm v. small firm?" Jaclyn Foster joins the podcast for a discussion about shifting from the "small firm" mindset to a more growth-oriented entrepreneurial mindset.
Law Firm Mindset Shift to Unlock True Growth
July 12, 2020
Are you hiding behind your desk, stuck in the mentality of "big firm v. small firm?" Jaclyn Foster joins the podcast for a discussion about shifting from the "small firm" mindset to a more growth-oriented entrepreneurial mindset.
Sustainable CSR Strategy to Attract Top Talent
July 9, 2020
Unless you’ve been homesteading for the last fifteen years, you’ve maybe noticed that grocery stores have changed. Yes, they now have a Starbucks or similar, and bathrooms have hand-dryers that actually work…but that’s not what I’m getting at. I’m talking about labels: Organic, Fair Trade, Equal Exchange, Heirloom, Non-GMO, and so on. Had you asked childhood me, I couldn’t have told you what any of these mean. Now, they’re common parlance—and that’s a good thing.
Client Hesitation: How to Turn “Let Me Think About It” Around
July 1, 2020
“Let me think about it” is the dating equivalent of “It was great to meet you! (Full stop).” Both mean you likely won’t be hearing from the person again. In dating, this means back to #swipelife; in business, where pushing the point isn’t utterly uncool, you might yet save the sale—but only if you know which questions to ask.
Pandemic Leadership Strategies for Law Firm Teams
April 27, 2020
You’ve probably noticed that people are acting a little differently these days. Besides wearing face masks made of just about any conceivable household material and bumping elbows instead of shaking hands (if making contact at all), folks are also showing unexpected sides of their personality. You probably are too.
Law Firm Strategies to Thrive in a Crisis
April 14, 2020
This is uncharted territory for law firms and so many other businesses. Staying afloat in these strange seas depends as much on foresight as on creativity. If you haven’t already, get a notebook and adopt the habit of writing down every idea that crosses your mind. Don’t count on recall ability in these hectic times. You don’t want a lifeline to pass you by.