by Molly McGrath | Mar 19, 2018 | Firing, Hiring, Hiring & Firing, Team Training
Instead of saying, “I don’t have time,” try saying “It’s not a priority” and see how that lands. More often than not, it’s the absolute truth. I have time to make follow-up calls, I just don’t want to. But it’s definitely a priority. When I change my language and say,...
by Molly McGrath | Mar 11, 2018 | Firing, Hiring, Hiring & Firing
“I need to vent. I can’t keep it in any longer – this process is garbage. It’s not working. Cases are slipping through the cracks and I’m entirely stressed out about it. I am about to blow.” Silence. “Thank you! I’ve been feeling the same way but didn’t want to be the...
by Molly McGrath | Mar 6, 2018 | Firing, Hiring, Hiring & Firing, Team Empowerment, Team Training
Imagine this… It’s almost 2019 and you’ve exceeded your 2018 goals. You feel worry free and present. You are ready to set even BIGGER goals because your clients and revenue are consistent. …Your business is FLOWING instead of FORCING it. And you’re INSPIRED with...
by Molly McGrath | Feb 26, 2018 | Firing, Hiring, Hiring & Firing, Team Training
Money will always find a way to get your attention. If you are not consistently paying attention to money, it will remind you why you should. Typically, when new client hires are low, expenses are higher than normal and you are unsure how you got to that state – and...
by Molly McGrath | Feb 21, 2018 | Firing, Hiring, Hiring & Firing
I saw a recent Gallup poll that showed only 13% of employees are engaged. That means that almost 9 out of 10 workers are just going through the motions or actively looking for a new job. Laney and I were not surprised to see these numbers. We get the phone calls and...