Discover How Office Love Languages Can Improve Team Relationships
Communication
It’s 5:05 PM, and you’ve been working hard to finish a document for an important client. You rush to your assistant’s office to ask her to print it and send it overnight, only to find...
The Secret to Hiring and Training Employees for Long-Term Success
Hiring & Firing
It’s a common story: job seekers declare, “I want a long-term job where I can plan to retire,” while employers, especially attorneys, say, “I need someone who will stick around this time.” So why is...
How to Identify the Most Important Team Activities for Success
Communication
When it comes to building a successful team, one of the most crucial factors is knowing each member’s most important team activities. Whether you’re hiring, firing, or training, understanding these key responsibilities can transform how...
Handling Emotional Team Members: How to Fire with Integrity and Compassion
Communication
Does this sound familiar? A team member tears up during a conversation, and the attorney feels a mix of frustration and guilt. It’s a cycle that keeps repeating— handling emotional team members can feel like...
How to Create an Effective Bonus System That Benefits Everyone
Leadership
Bonus systems must be designed as a win/win/win—a win for the team member, a win for the boss, and a win for the client. For your team, a bonus must be clear, achievable, and based...
Build a Proactive Team: Join Our 12-Week Tele-Series for Attorneys and Support Staff
Decreasing Stress
The last thing you want on your team is someone who nods their head, offers no honest feedback, and simply clocks in and out without taking ownership of their role. This approach is disempowering for...