How to Identify the Most Important Team Activities for Success
January 17, 2012
When it comes to building a successful team, one of the most crucial factors is knowing each member’s most important team activities. Whether you’re hiring, firing, or training, understanding these key responsibilities can transform how you manage and grow your business. Can you quickly identify the most important team activities for each of your employees? […]
Handling Emotional Team Members: How to Fire with Integrity and Compassion
January 9, 2012
Does this sound familiar? A team member tears up during a conversation, and the attorney feels a mix of frustration and guilt. It’s a cycle that keeps repeating— handling emotional team members can feel like ongoing torture, especially when the fit just isn’t right for the firm. In many cases, it’s clear the team member […]
How to Create an Effective Bonus System That Benefits Everyone
December 30, 2011
Bonus systems must be designed as a win/win/win—a win for the team member, a win for the boss, and a win for the client. For your team, a bonus must be clear, achievable, and based on factors they can influence. For the firm, the bonus system should improve profits, reduce costs, or save time. And […]
Build a Proactive Team: Join Our 12-Week Tele-Series for Attorneys and Support Staff
December 27, 2011
The last thing you want on your team is someone who nods their head, offers no honest feedback, and simply clocks in and out without taking ownership of their role. This approach is disempowering for both you and your team. Don’t miss this opportunity to build a proactive team that uses the tools, strategies, and […]
Effective Bonus Systems: How to Motivate Your Team and Boost Results
December 23, 2011
Bonus systems are often like Big Foot—frequently talked about, but rarely seen in action. When poorly designed, bonuses can leave everyone disappointed: the team finds the bonus unachievable, and the boss feels like they’re paying for what should be “part of the job.” However, effective bonus systems can be a powerful way to drive focus, […]
Fix My Assistant: Retain and Grow Your Legal Team
December 20, 2011
Fix my assistant is a common call we receive from attorneys. But the real question is: “How can I support team members who don’t need fixing?” Nurturing your top performers is key to your firm’s success. Unfortunately, attention often goes to the “squeaky wheel,” while “good” team members are left to quietly keep up the good […]
Search
Recent Posts
- Your Marketing Is Bringing in Leads. Where did the Revenue go?
- Episode 377: The $10k Breakfast Your Law Firm Keeps Skipping
- Episode 376: THE PNC RECOVERY SYSTEM: How to Bring “Dead” Prospective New Clients Back to Life
- Choose Your Hard: Hit Your Revenue Goal Before Year-End