by Molly McGrath | Apr 19, 2012 | Communication, Decreasing Stress, Hiring & Firing, Leadership, Systems, Team Training
A common frustration with team is that they just don’t “get it”. They are good at what they do but they just miss those almost intangible extra steps that are so crucial to make sure clients are taken care of. They don’t realize their tone...
by Molly McGrath | Mar 22, 2012 | Communication, Decreasing Stress, Leadership, Systems, Team Training
On last week’s team training tele-class a healthy discussion started brewing around feeling “overwhelmed, undervalued and unheard.” The conversation started with how to “fit it all in” for the team and for the attorney while still being...
by Molly McGrath | Mar 1, 2012 | Leadership, Passion, Systems, Team Training
“If we’re growing, we’re always going to be out of our comfort zone.” ~ John Maxwell At one point or another in our lives we’ve each lived in a place of ease, security and poise. Welcome to The Comfort Zone; a place where you drive to work and don’t...
by Molly McGrath | Feb 21, 2012 | Communication, Decreasing Stress, Increasing Business, Leadership, Systems, Team Training
On this week’s “Don’t Be a Yes Chick” weekly tele-class a firm was sharing where they were jammed up and at the end of their sharing they paused and said, “Sometimes you ask yourself what’s it all for?” How many of you have asked yourselves that after a week (or year)...
by Molly McGrath | Jan 31, 2012 | Communication, Decreasing Stress, Leadership, Legal Staffing & Leadership Development, Passion, Team Training
Employees that feel appreciated are more willing to work together, support you and stick out the tough times versus slipping into resentment and irritation. It’s 5:05pm and you’ve been rushing to get a document done for a very important client that is overdue and the...
by Molly McGrath | Jan 22, 2012 | Hiring & Firing, Leadership, Systems, Team Training
I want a long term job. I want a capable employee. Do you know the secret to hiring and training? Since the clock turned January 1, 2012 we’ve literally sifted through over 250 resumes and conducted over 50 phone interviews. EVERY phone interview we conduct the...