by Molly McGrath | Jun 8, 2012 | Communication, Decreasing Stress, Leadership, Team Training
Our hope with this blog series is to allow you an inside look into the thought process and voices of support team so you can better understand and communicate with yours. In our last two blogs in this series, we shared what team members had to say about what their...
by Molly McGrath | Jun 7, 2012 | Communication, Decreasing Stress, Leadership, Passion, Team Training
What Are Your Biggest Frustrations Working for an Entrepreneur? Our previous blog shared part of the results of a focus group we held for support team across the country in a giant attempt to figure out where the disconnect lies between the boss and the team when...
by Molly McGrath | May 25, 2012 | Communication, Leadership, Team Training
Thirteen months ago we held a focus group for support team across the country in a giant attempt to figure out where the disconnect lies between the boss and the team when trying to reach a common goal within a small business. We were just astounded at what we...
by Molly McGrath | May 15, 2012 | Increasing Business, Team Training
It boggles our mind how often we attend conferences and witness lifeless, ineffective exhibitor booths. We’re not talking about not having a fancy, expensive display or a pricy give away. We’re talking about a booth with an uninterested, unengaged person staffing...
by Molly McGrath | Apr 26, 2012 | Communication, Decreasing Stress, Hiring & Firing, Systems, Team Training
Don’t you detest when that happens?! You go through the hassle of hiring a new person…reviewing an overwhelming pile of resumes, conducting interviews, half of which are worthless, and finally make a decision. THEN you spend time training them and just when you are...
by Molly McGrath | Apr 19, 2012 | Communication, Decreasing Stress, Hiring & Firing, Leadership, Systems, Team Training
A common frustration with team is that they just don’t “get it”. They are good at what they do but they just miss those almost intangible extra steps that are so crucial to make sure clients are taken care of. They don’t realize their tone...