Team Engagement Strategies to Boost Business Success

June 8, 2012
Team engagement strategies are essential for any business seeking to improve productivity and create a motivated, committed workforce. In this blog series, we share insights from support teams on how effective engagement strategies can enhance team dynamics and drive business success. In previous blogs, we discussed the joys and challenges team members experience when working […]

Employee Frustrations with Entrepreneurs – Understanding the Disconnect

June 7, 2012
Employee frustrations with entrepreneurs can reveal a lot about what goes right and wrong in small businesses. In our previous blog, we explored insights from a national focus group of support teams, uncovering the unexpected disconnects between business owners and their teams in working toward shared goals. Many entrepreneurs were surprised by what brings joy […]

Understanding Support Team Motivation in Small Business

May 25, 2012
Thirteen months ago, we held a focus group with support teams across the country, aiming to uncover the source of the disconnect between bosses and their teams in small businesses. What we found was eye-opening and critical for understanding support team motivation. We hope these insights inspire you to foster better communication and help your […]

How to Help Your Team “Get It” and Elevate Client Care

April 19, 2012
A common frustration many business owners face is that their team doesn’t “get it.” They are good at their jobs but often miss crucial steps that ensure clients are fully taken care of. They may not realize how their tone affects clients on stressful days, or they fail to go the extra mile to cover […]

Overwhelmed, Undervalued, and Unheard in Legal Firms

March 22, 2012
On last week’s team training tele-class, a lively discussion unfolded around a common challenge: feeling overwhelmed, undervalued, and unheard. This is a problem that many attorneys and their teams face when trying to balance serving clients and managing internal tasks. Overwhelmed, Undervalued, and Unheard: Common Struggles in Law Firms The conversation began with, “How do […]

Replacing Yourself for Growth: Why It’s Key to Unlocking Your Full Potential

March 1, 2012
Replacing yourself for growth is essential for anyone seeking long-term success. If you’ve ever found yourself coasting at work, comfortably managing tasks, but feeling like something’s missing, you may be in the comfort zone. While the comfort zone feels safe, it hinders both personal and professional growth. To move forward, you need to begin the […]

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