by Molly McGrath | Sep 13, 2012 | Decreasing Stress, Hiring & Firing, Team Training
The decision to let an employee go can be one of the most torturous decisions. It’s wrought with emotional guilt and uncertainty. It is more common than not for us to have the same conversation with a business owner, about the same employee, for years…yes, years! ...
by Molly McGrath | Aug 30, 2012 | Decreasing Stress, Increasing Business, Team Training
I literally break out in hives when I even have to open up my boss’ calendar. Scheduling an appointment feels like a wrestling match where I never win. “My entire world is on hold because of my boss’ calendar. I can’t get follow up time with him. I can’t get follow...
by Molly McGrath | Jun 12, 2012 | Communication, Decreasing Stress, Hiring & Firing, Team Training
We all dream of a workflow analysis that provides guaranteed results. It is natural for workflow to become unbalanced as your company and your team grows and changes. Even worse are the bottlenecks that begin to occur with work in progress. Often the amount of work...
by Molly McGrath | Jun 8, 2012 | Communication, Decreasing Stress, Leadership, Team Training
Our hope with this blog series is to allow you an inside look into the thought process and voices of support team so you can better understand and communicate with yours. In our last two blogs in this series, we shared what team members had to say about what their...
by Molly McGrath | Jun 7, 2012 | Communication, Decreasing Stress, Leadership, Passion, Team Training
What Are Your Biggest Frustrations Working for an Entrepreneur? Our previous blog shared part of the results of a focus group we held for support team across the country in a giant attempt to figure out where the disconnect lies between the boss and the team when...
by Molly McGrath | Apr 26, 2012 | Communication, Decreasing Stress, Hiring & Firing, Systems, Team Training
Don’t you detest when that happens?! You go through the hassle of hiring a new person…reviewing an overwhelming pile of resumes, conducting interviews, half of which are worthless, and finally make a decision. THEN you spend time training them and just when you are...