Limping Along Without a DOFI

“We’ll just limp along without a receptionist for a little while.” Recently, while helping a firm hire a new receptionist, or Director of First Impressions (DOFI), someone exhaled into the air the all-too- common comment, “We’ll just limp along...

Hiring out of pain

There are many reasons why hiring a new staff member may end in abysmal failure. In our last blog on this topic we discussed reason #1, not knowing exactly what position you are hiring for, and instead hiring out of pain and overwhelm. In this blog we’ll share reason...
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