by Molly McGrath | Nov 11, 2011 | Communication, Decreasing Stress, Systems, Team Training
Has your assistant ever received the dreaded call from a client, “Do you know when your office will send me that information I discussed with the attorney last week?” Having no idea what the client (let’s call him Mr. Smith) is referring to, she...
by Molly McGrath | Jun 22, 2011 | Decreasing Stress, Increasing Business, Leadership, Team Training
Overwhelm is a state-of-mind and a way of being. It is NOT a set of circumstances. It is resistance to what is. It is NOT loving what is going on. The distinct difference of how to stop overwhelm is what you are willing to do about it and taking the responsibility for...
by Molly McGrath | Jun 3, 2011 | Communication, Hiring & Firing, Leadership, Team Training
Giving up control can be scary. I mean, who can do that job better than you? What if someone makes a mistake? And how will you ever teach someone everything you know? But just like so many other decisions, giving up control for the sake of growth is simply a choice....
by Molly McGrath | Apr 11, 2010 | Communication, Decreasing Stress, Hiring & Firing, Systems, Team Training
One of the biggest buzz words in our industry, or any industry for that matter, is “delegate”. In today’s world it’s all about efficiency, effectiveness and getting rid of that which doesn’t serve you any longer. Bravo, Bravo! We are not only in total...