by Molly McGrath | Aug 24, 2023 | Coaching for Lawyers, Communication, Decreasing Stress, Employee Retention, Increasing Business, Law Firm Business Development, Law Firm Staffing, Legal Staffing & Leadership Development, Personal Growth, Team Training
In the realm of legal services, strong client relationship is essential. One effective strategy that law firms can implement to both enhance client experience and improve overall operational efficiency is conducting regular client care calls. These calls provide an...
![[Episode #218] Client Care Calls: The Who, What, When, Where & How](https://hiringandempowering.com/wp-content/uploads/2023/08/218-Fb-1080x628.webp)
by Molly McGrath | Aug 22, 2023 | Podcast
Molly discusses the importance of client care calls for both employees and the firm, and provides guidance on how to get started and conduct them effectively. She outlines three different funnels for client care calls: existing clients, past clients, and past...
![[Episode #205] Unpacking the 3 Levels of Anxiety in the Law Firms](https://hiringandempowering.com/wp-content/uploads/2023/05/Noelle-McWard-Facebook-art-1080x628.png)
by Molly McGrath | May 9, 2023 | Podcast
This podcast brought to you by: Thank you to LegalEase for sponsoring this episode. In this episode, we delve into the complex and often misunderstood world of anxiety. Today’s guest, Noelle McWard, is a renowned expert in the field and the owner of Counseling...
![[Episode #204] Text Message: An Important Tech Tool for Lawyers](https://hiringandempowering.com/wp-content/uploads/2023/05/Jim-Calloway-Facebook-Art-1080x628.png)
by Molly McGrath | May 6, 2023 | Podcast
This podcast brought to you by: Thank you to LegalEase for sponsoring this episode. In this episode, Molly speaks with Jim Calloway, the Director of the Oklahoma Bar Management Assistance Program, who offers tech support to lawyers and paralegals. This episode...
by Molly McGrath | Oct 29, 2019 | Podcast
Chris Dumm is a counselor-at-law with his practice focused on estate planning, elder law, business and tax planning, and wealth protection. Chris walks us through how he has streamlined his client engagement process and increased client conversion rates. Listen Now!...
