by Molly McGrath | Dec 1, 2013 | Don't Be a Yes Chick, Hiring & Firing, Leadership, Team Training
Don’t you detest when that happens?! You go through the hassle of hiring a new person – reviewing an overwhelming pile of resumes, then conducting interviews, half of which are worthless – and you finally make a decision. THEN you spend time on training, and just when...
by Molly McGrath | Nov 28, 2013 | Communication, Team Training
You are waiting on a return call from a $10M client and your receptionist sticks him into voicemail. Or your urgent FedEx package gets put in your Inbox where you don’t notice it until the next day. How many times has something like this happened? Why is it...
by Molly McGrath | Nov 21, 2013 | Hiring & Firing, Team Training
There are many reasons why hiring a new staff member can end in abysmal failure. Not only is a failed hiring attempt a waste of time and money, it also drains confidence and energy from the firm. There are several reasons why we consistently see people fail at hiring...
by Molly McGrath | Nov 17, 2013 | Communication, Leadership, Team Training
By Molly Hall (shared with permission from all parties involved) I remember the defining moment of truth when I realized I was slipping into the Yes Chick zone. We’d hired a marketing company that we paid a big (no, huge) monthly retainer for 12 months to take the...
by Molly McGrath | Nov 12, 2013 | Hiring & Firing, Team Training
Think money is everything? Then why do we keep seeing exceptional people quit lucrative jobs because of the team players they were forced to work with? The team around you is the make-or-break element of your ability to succeed in the workplace. There are two sides...
by Molly McGrath | Dec 14, 2012 | Systems, Team Training
Time and time again we see attorneys cross our desk who are frustrated with their production. They are unable to produce the results that they set out to and they can’t understand why. There are multiple reasons, but the biggest mistake law firms make is trying...
