Discover How Office Love Languages Can Improve Team Relationships
January 31, 2012
It’s 5:05 PM, and you’ve been working hard to finish a document for an important client. You rush to your assistant’s office to ask her to print it and send it overnight, only to find that she’s left for the day. Frustrated and stressed, you end up driving to an overnight drop-off location, which makes […]
The Secret to Hiring and Training Employees for Long-Term Success
January 22, 2012
It’s a common story: job seekers declare, “I want a long-term job where I can plan to retire,” while employers, especially attorneys, say, “I need someone who will stick around this time.” So why is there such a disconnect between hiring and training employees who truly last? Since January 1, 2012, we’ve sifted through over […]
How to Create an Effective Bonus System That Benefits Everyone
December 30, 2011
Bonus systems must be designed as a win/win/win—a win for the team member, a win for the boss, and a win for the client. For your team, a bonus must be clear, achievable, and based on factors they can influence. For the firm, the bonus system should improve profits, reduce costs, or save time. And […]
Build a Proactive Team: Join Our 12-Week Tele-Series for Attorneys and Support Staff
December 27, 2011
The last thing you want on your team is someone who nods their head, offers no honest feedback, and simply clocks in and out without taking ownership of their role. This approach is disempowering for both you and your team. Don’t miss this opportunity to build a proactive team that uses the tools, strategies, and […]
Effective Bonus Systems: How to Motivate Your Team and Boost Results
December 23, 2011
Bonus systems are often like Big Foot—frequently talked about, but rarely seen in action. When poorly designed, bonuses can leave everyone disappointed: the team finds the bonus unachievable, and the boss feels like they’re paying for what should be “part of the job.” However, effective bonus systems can be a powerful way to drive focus, […]
Fix My Assistant: Retain and Grow Your Legal Team
December 20, 2011
Fix my assistant is a common call we receive from attorneys. But the real question is: “How can I support team members who don’t need fixing?” Nurturing your top performers is key to your firm’s success. Unfortunately, attention often goes to the “squeaky wheel,” while “good” team members are left to quietly keep up the good […]