by Molly McGrath | Nov 28, 2013 | Communication, Team Training
You are waiting on a return call from a $10M client and your receptionist sticks him into voicemail. Or your urgent FedEx package gets put in your Inbox where you don’t notice it until the next day. How many times has something like this happened? Why is it...
by Molly McGrath | Nov 17, 2013 | Communication, Leadership, Team Training
By Molly Hall (shared with permission from all parties involved) I remember the defining moment of truth when I realized I was slipping into the Yes Chick zone. We’d hired a marketing company that we paid a big (no, huge) monthly retainer for 12 months to take the...
by Molly McGrath | Nov 14, 2013 | Communication, Decreasing Stress, Systems
We all dream of a workflow analysis that provides guaranteed results. It is natural for workflow to become unbalanced as your company and your team grow and change. Even worse are the bottlenecks that begin to occur with work in progress. Often the amount of work...
by Molly McGrath | Nov 14, 2012 | Communication, Hiring & Firing, Leadership, Systems
A tricky and common problem business owners deal with is how to handle hiring a new employee who makes more than the team you’ve had for years. Often when you go to hire a great, new team member the current market may demand a salary higher than what you pay current...
by Molly McGrath | Nov 8, 2012 | Communication, Passion
“If you’re brave enough to leave behind everything familiar and comforting, which can be anything from your house to bitter, old resentments, and set out on a truth-seeking journey, either externally or internally, and if you are truly willing to regard...
by Molly McGrath | Nov 1, 2012 | Communication, Don't Be a Yes Chick, Increasing Business, Team Training
Do you find most of your days you lose control, no matter how hard you work to create your ideal day? It’s frustrating to lose control of your day, but you can either throw your hands up or decide to “do the best you can” or decide to take charge, set limits, and...