Boost Client Confidence: 9 Secrets to Phone Training that Impresses

Boost Client Confidence: 9 Secrets to Phone Training that Impresses

Every business owner dreads the story in the opening: a lost client, a missed opportunity, all because of a “little” misunderstanding at the front desk. But is the receptionist the problem, or is it our approach to phone training? Often, we rush through...
Accepting the Gift of Time: An Entrepreneurial Approach to 2024

Accepting the Gift of Time: An Entrepreneurial Approach to 2024

In the vortex of the ever-pounding day-to-day duties; getting the client work done, visionary time, and then returning home to our second full-time job as a family member, we are all starving for more time with no new strategy in sight.  For the” time hacker” that...
Decoding the Success Habits of the 1% Law Firm Owners

Decoding the Success Habits of the 1% Law Firm Owners

We’ve been having LOTS of coaching conversations about stress, overwhelm, burnout, and “Something’s Gotta Give” with the teams in LFABC for the past few weeks. It’s year-end and I don’t know about you and your team…. but I am hearing from attorneys and teams alike….we...
What Do Employees Want From Their Boss In 2024?

What Do Employees Want From Their Boss In 2024?

As we step into the year 2024, it’s crucial to understand what employees seek from their workplaces. We gathered insights from various law firm professionals to answer the question: What do employees want in 2024? 1. Feedback, Acknowledgment, and Reinforcement...
Avoid These 5 Common Mistakes to Boost Law Firm Growth

Avoid These 5 Common Mistakes to Boost Law Firm Growth

As a law firm owner, there’s nothing more frustrating than seeing your firm’s growth stagnate while expenses continue to rise. If you’re in this situation, you’re not alone. I’ve worked with thousands of law firms over the years, and one...
Law Firm Goals: How to Set and Achieve Them with Passion and Purpose

Law Firm Goals: How to Set and Achieve Them with Passion and Purpose

The legal industry is constantly changing, and it can be tough for law firms to keep up. But by setting and achieving short-term goals, you can stay ahead of the curve and build a successful and thriving firm. Here are four tips from industry leaders on how to set and...
employee playbook

THE EMPLOYEE PLAYBOOK

Everything you need to turn around your people, processes, productivity and profitability is right here in this free e-Book.

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Feel like your people—and their productivity—are a mess? Don’t worry, this book has your back! Download this book for free and follow our advice about how to empower your employees to step up and lead!

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