Struggling Entrepreneurs: Stop Doing It All Yourself
November 21, 2017
Struggling entrepreneurs often find themselves overwhelmed with tasks like getting calls returned, following up with eager clients, handling bookkeeping, or managing marketing. If this sounds familiar, you’re not alone. The idea of being “caught up” is a myth. There is no magical future where you suddenly have more time. The daily grind of juggling multiple […]
Equine Leadership Lessons for Business Success
November 20, 2017
Equine leadership lessons provide powerful insights into business success. Last month, I had the honor of attending the Integrity Marketing Solutions Annual Summit at the stunning new Legacy Ranch headquarters. From the first day I met Jennifer, she has shared her vision of Legacy Ranch with me, and now, it has become a reality. This […]
Business Growth Strategy: Build Success with the Right Plan
November 13, 2017
Walk into any meeting, corporate retreat, or planning session, and the No. 1 thing business owners need and want is a business growth strategy – a strategy for increasing leads, closing sales, creating marketing plans, developing teams, and improving operations. When you ask any business owner about their biggest challenge, they will likely say they […]
Why Referrals Stop and What You Can Do to Fix It Fast
November 9, 2017
Why referrals stop comes down to three fundamental reasons: lack of communication, poor follow-up, and a failure to uphold integrity. This is why referrals stop. I know this sounds harsh, and you might think, “Not me!” But take a moment to reflect—could there be areas where you’re falling short? We’ve all been guilty of one […]
Handling Refund Requests: Improve Client Retention
October 26, 2017
Handling refund requests can be challenging, but they also provide an opportunity to strengthen client relationships and business operations. A communication that starts with “I want a refund” will always get attention. For a solopreneur or small business owner, refund requests can feel like a worst-case scenario. However, if handled correctly, they present an opportunity […]
Team Empowerment Strategies to Boost Workplace Efficiency
October 24, 2017
Last week, I received an email titled, “Can we talk real quick?” from a former client I hadn’t spoken with in years. They needed help with team empowerment strategies to re-engage their workforce and improve efficiency. We scheduled a video call, and as we connected, I greeted them warmly: “Wonderful to see your name come […]