Deena Key, Client Services Coordinator
Estate Plan Strategies, LLC St. Louis, MO
“Before attending Molly and Laney’s Key Assistant Program, I often felt frustrated by the lack of systems in our office and overwhelmed by the amount of work to do.The chaos of my day left me unfocused and drained of creativity.After working with Molly and Laney over the last 6 years, my office has created systems to streamline productivity.I also learned to convey a sense of appreciation and respect for not only who I work for or what I do, but more importantly who I am as a professional.Molly and Laney each brings to the table an immense amount of creativity, knowledge and experience. They are a great sounding board for fresh ideas and have been essential when I have needed assistance in focusing in on my goals.
Loren Frasco, Paralegal, Client Services
HighPoint Law Offices, P.C. Chalfont, PA
“Before working with Molly and Laney, our firm often had trouble reaching our goals and keeping the promises we made to ourselves and in the marketplace.Since we began working with them in 2004, we are now reaching our monthly, quarterly and annual goals and have actually doubled our revenue.Molly has provided us with the consistent monthly guidance to grow our practice. She holds us accountable every month to keeping our promises to ourselves and in the marketplace. Without her coaching we would not have the tools to reach our goals and actually double our revenue.Laney has been an inspiration to me. She never ceases to amaze me with all her entrepreneurial ideas and her generosity in sharing the knowledge she has attained through her own experiences. Together they are the essential building blocks to grow any business”
Peter J. Gilbert, Founding Attorney
HighPoint Law Offices, P.C. Chalfont, PA
“I’ve had the great privilege of knowing and working with Molly and Laney for many years. These women developed from being employees with a “job” into becoming, in many ways, the ”face” of their organization. I’m not sure what their educational credentials were when they took their jobs, but they turned out to have the most important credentials of all – the focus and determination to make a difference in the companies they’ve been part of. Their organizations would not have made as great an impact on my life and practice without them”.
Implementation Coach and Social Media Strategist Lawyers With Purpose
“In 1999, I enrolled in The Key Assistant Training Program™ I came in reacting to whatever the day threw at me. I was at a loss on how to support my boss with various daily situations as her assistant. After completing the Key Assistant Training Program I came out as an intrapreuner that has every tool I would ever possibly need to reduce to succeed. Even 10 years later, when I find myself in a situation that I’m not sure how to resolve, I have the tools to easily create a solution that not only saves me time and stress but most importantly I don’t have to go to my boss saying “I don’t know to handle this” ! The program provided me with the lifetime confidence to handles things from the best approach that will support me to the end. This program is imperative if you want to eliminate stress, get off the daily hamster wheel and feel inspired to be the best you can be; ultimately propelling yourself and the business to the next level”.
Entrepreneur, Venture Catalyst, Legal, Advertising, Home Health Care industry Charlotte, NC
“In just 18 months of working with Molly, she has distinguished herself as a conscientious and energetic leader of the MPS executive team. Her efforts and commitment to both MPS and its growth have created a happier and more productive team for them internally, while providing us ( Brock MacNeill – marketing agency) the support, project management and organization required to manage so many different projects simultaneously. Her creative ideas and input stemming from the authentic relationships she has built within the attorney industry throughout the country is unmatched. Quite simply, Molly is one of the most remarkable leaders I have ever met. Anyone who knows and has worked with her can tell you that she has all of the qualities of a natural leader: genuineness, intelligence, and integrity. It is my hope that we are able to work with Molly for many years to come.”
Tom Houck, CPA, CFP
Palm Beach Gardens, FL
“Molly has been a tremendous source of strength and focus to me and especially my business. Over the last five years my business has gone from pure stress to pure pleasure thanks to Molly’s help and guidance. Molly is the best and I guarantee she will help you take your business to the next level”.
Client Relations Director Ballentine, Finn & Co. Greater Boston Area, MA
“Before I met Molly and Laney, while enrolled in their “key assistant program”, I had thought about where I wanted to be in the business I worked in, but not where I wanted to go in life. The experience of thinking about where I want to go in life was something I never would have thought of while working as a key assistant. However through their program, I took ownership of my future. What was key for me was that I developed the goals of where I wanted to be in the business and in my life. They helped me develop healthy habits and goal setting, both in the office and in life. They provided me a forum to think about my life and where I was going. The future was mine to grab. Molly and Laney are not about ‘tips.’ They are interested in helping people grow their futures. They have the knowledge and experience of being key assistants and business owners themselves. They are able to talk to their audience, whether it is an executive, a small business owner, an attorney, executive assistants and receptionists. I thank them for the time they spent with me.”
Attorney Bill Alexander
W.G. Alexander & Associates, PLLC Raleigh, NC
“Laney Chavis is a dynamic executive with organizational, leadership, and “get the job done” skills that go way beyond extraordinary. To say she is the best is not an adequate description; she is better than anyone I have ever known at implementing complex legal plans from start up to completion with every detail done. It has been my pleasure to work with Laney the past three years; she lifts everyone around her. If you need any job done quickly with attention to detail, give it to Laney.”
Attorney Reed Scott
Law Offices of Reed K. Scott Pleasanton, CA
“Lots of people have experience, but not everyone knows what to do with that experience. Laney is incredible at figuring out and implementing systems that most lawyers only dream of. She has the rare gift of being able to observe operations, document the workflow, and then implement new systems for improvement. Laney was able to help my staff implement systems and training that shaved hundreds of hours of non productive time from our office. This led to increased productivity, fewer errors, better documents, more satisfied clients and higher fees! Laney’s experience and skill set give her the unique ability to identify office productivity bottlenecks and implement solutions that not only eliminate the bottleneck, but also allowed our office to do the same amount of work in half the time. I went from working sixty hour weeks to 35 hour weeks with the same fee revenue stream and same staff size. One of the best things about working with Laney and her team is she is a great role model for your staff. When my assistant saw how much Laney and her team could do in half the time, she wanted to know how to make the same improvements in our office. There were no more excuses, just good ideas for improvement. You can’t afford not to have Laney and her team on your side, whether your goal is to reduce staff or improve productivity, Laney can help you get want you want out of your practice.”
Peggy R. Hoyt, J.D., M.B.A., B.C.S.
“After spending way too much time and not getting good results, we finally engaged Molly and Laney and their Smart Hire Solution. The results were exactly what we were looking for – a new paralegal and then, a new receptionist. The Smart Hire Solution ended up saving us time, energy and aggravation and produced great results! Next time we need a new team member, we know where to go.”
Richard Foley, J.D.
“We’ve used the Smart Hire Solution™ three times and each time was able to hire a great team member without the stress, confusion and frustration usually associated in the hiring process. It saved my team tons of time (i.e. money) reviewing resumes and weeding out candidates. Molly and Laney were able to provide insight and clarity to the role we were trying to fill which allowed us to know exactly what we were looking to hire.”