Thank you to LegalEase for sponsoring this episode.
In this episode, Molly speaks with Jim Calloway, the Director of the Oklahoma Bar Management Assistance Program, who offers tech support to lawyers and paralegals. This episode discusses the importance of text messaging as a communication tool for lawyers and clients, despite some initial reluctance. Jim suggests various ways to use text messages to improve client management, from appointment reminders to increasing response rates. They also discuss different platforms for sending text messages and the importance of storing them in the client’s file. Tune in to learn more about the practical applications of text messaging in the legal profession.
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Quote of the Show:
“Texting is here, we might as well use it.” – Jim Calloway
Takeaways:
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Text messaging is an important technology tool for lawyers but is not widely embraced due to concerns about privacy.
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Practice management software solutions are now adding text messaging, so it can be filed in the proper client digital file.
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Text messaging is important for lawyers in terms of practice management, efficiency, and notifications to clients.
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Text message reminders can be useful for clients unfamiliar with the legal process, such as for initial consultations or court appearances.
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Text messages can be used to increase response rates from prospective and existing clients.
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Ways to Tune In:
Links:
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Blog: Law Practice Tips
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Jim Calloway Twitter
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Podcast: The Digital Edge Legal Talk Network
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Jim Calloway LinkedIn
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